We make your documents accessible.

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Send us your file per mail and receive a free assessment:
info@accessiblepdfservice.com

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About Us

We are a team of experts where accessibility meets excellence. Our mission is simple: to provide our PDF remediation services to ensure everyone can access your content, regardless of their abilities.With a long history in accessibility solutions, our team has years of experience. We have helped a diverse range of clients make their content accessible.Our meticulous attention to detail and commitment to compliance ensure that your documents meet the highest accessibility standards.

• Privacy Policy
• Legal Disclosure
• Terms and Condition

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Privacy Policy

We respect your privacy and are committed to protecting it through our compliance with this privacy policy (“Policy”). This Policy describes the types of information we may collect from you or that you may provide (“Personal Information”) on the accessiblepdfservice.com website (“Website” or “Service”) and any of its related products and services (collectively, “Services”), and our practices for collecting, using, maintaining, protecting, and disclosing that Personal Information. It also describes the choices available to you regarding our use of your Personal Information and how you can access and update it.This Policy is a legally binding agreement between you (“User”, “you” or “your”) and Accessible PDF Service (“Accessible PDF Service”, “we”, “us” or “our”). If you are entering into this Policy on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to this Policy, in which case the terms “User”, “you” or “your” shall refer to such entity. If you do not have such authority, or if you do not agree with the terms of this Policy, you must not accept this Policy and may not access and use the Website and Services. By accessing and using the Website and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Policy. This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.Collection of information
Our top priority is customer data security and, as such, we exercise the no logs policy. We may process only minimal user data, only as much as it is absolutely necessary to maintain the Website and Services. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding the usage and traffic of the Website and Services. This statistical information is not otherwise aggregated in such a way that would identify any particular user of the system.Use and processing of collected information
We act as a data controller and a data processor when handling Personal Information, unless we have entered into a data processing agreement with you in which case you would be the data controller and we would be the data processor.Our role may also differ depending on the specific situation involving Personal Information. We act in the capacity of a data controller when we ask you to submit your Personal Information that is necessary to ensure your access and use of the Website and Services. In such instances, we are a data controller because we determine the purposes and means of the processing of Personal Information.We act in the capacity of a data processor in situations when you submit Personal Information through the Website and Services. We do not own, control, or make decisions about the submitted Personal Information, and such Personal Information is processed only in accordance with your instructions. In such instances, the User providing Personal Information acts as a data controller.In order to make the Website and Services available to you, or to meet a legal obligation, we may need to collect and use certain Personal Information. If you do not provide the information that we request, we may not be able to provide you with the requested products or services. Any of the information we collect from you may be used for the following purposes:– Send product and service updates
– Respond to inquiries and offer support
– Run and operate the Website and ServicesProcessing your Personal Information depends on how you interact with the Website and Services, where you are located in the world and if one of the following applies: (a) you have given your consent for one or more specific purposes; (b) provision of information is necessary for the performance of this Policy with you and/or for any pre-contractual obligations thereof; (c) processing is necessary for compliance with a legal obligation to which you are subject; (d) processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in us; (e) processing is necessary for the purposes of the legitimate interests pursued by us or by a third party.Note that under some legislations we may be allowed to process information until you object to such processing by opting out, without having to rely on consent or any other of the legal bases. In any case, we will be happy to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Information is a statutory or contractual requirement, or a requirement necessary to enter into a contract.Disclosure of information
Depending on the requested Services or as necessary to complete any transaction or provide any Service you have requested, we may share your information with our contracted companies, and service providers (collectively, “Service Providers”) we rely upon to assist in the operation of the Website and Services available to you and whose privacy policies are consistent with ours or who agree to abide by our policies with respect to Personal Information. We will not share any personally identifiable information with third parties and will not share any information with unaffiliated third parties.Service Providers are not authorized to use or disclose your information except as necessary to perform services on our behalf or comply with legal requirements. Service Providers are given the information they need only in order to perform their designated functions, and we do not authorize them to use or disclose any of the provided information for their own marketing or other purposes.We may also disclose any Personal Information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.Retention of information
We will retain and use your Personal Information for the period necessary until the purchase order or Services are fulfilled, to enforce our Policy, resolve disputes, and unless a longer retention period is required or permitted by law.We may use any aggregated data derived from or incorporating your Personal Information after you update or delete it, but not in a manner that would identify you personally. Once the retention period expires, Personal Information shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification, and the right to data portability cannot be enforced after the expiration of the retention period.Cookies
Our Website and Services use “cookies” to help personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.We may use cookies to collect, store, and track information for security and personalization, and for statistical purposes. Please note that you have the ability to accept or decline cookies. Most web browsers automatically accept cookies by default, but you can modify your browser settings to decline cookies if you prefer.Data analytics
Our Website and Services may use third-party analytics tools that use cookies, web beacons, or other similar information-gathering technologies to collect standard internet activity and usage information. The information gathered is used to compile statistical reports on User activity such as how often Users visit our Website and Services, what pages they visit and for how long, etc. We use the information obtained from these analytics tools to monitor the performance and improve our Website and Services. We do not use third-party analytics tools to track or to collect any personally identifiable information of our Users and we will not associate any information gathered from the statistical reports with any individual User.Privacy of children
We do not knowingly collect any Personal Information from children under the age of 18. If you are under the age of 18, please do not submit any Personal Information through the Website and Services. If you have reason to believe that a child under the age of 18 has provided Personal Information to us through the Website and Services, please contact us to request that we delete that child’s Personal Information from our Services.We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce this Policy by instructing their children never to provide Personal Information through the Website and Services without their permission. We also ask that all parents and legal guardians overseeing the care of children take the necessary precautions to ensure that their children are instructed to never give out Personal Information when online without their permission.Do Not Track signals
Some browsers incorporate a Do Not Track feature that signals to websites you visit that you do not want to have your online activity tracked. Tracking is not the same as using or collecting information in connection with a website. For these purposes, tracking refers to collecting personally identifiable information from users who use or visit a website or online service as they move across different websites over time. The Website and Services do not track its visitors over time and across third-party websites. However, some third-party websites may keep track of your browsing activities when they serve you content, which enables them to tailor what they present to you. For a description of Do Not Track protocols for browsers and mobile devices or to learn more about the choices available to you, visit internetcookies.comLinks to other resources
The Website and Services contain links to other resources that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of such other resources or third parties. We encourage you to be aware when you leave the Website and Services and to read the privacy statements of each and every resource that may collect Personal Information.Information security
No data transmission over the Internet or wireless network can be guaranteed. Therefore, while we strive to protect your Personal Information, you acknowledge that (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity, and privacy of any and all information and data exchanged between you and the Website and Services cannot be guaranteed; and (c) any such information and data may be viewed or tampered with in transit by a third party, despite best efforts.Cookies, Analytics and third-party tools
When visiting this website, statistical analysis may be made of your surfing behaviour. This happens primarily using cookies and analytics. Some of our webpages use cookies. Cookies do not harm your computer and do not contain any viruses. Cookies help make our website more user-friendly, efficient, and secure. Cookies are small text files that are stored on your computer and saved by your browser.Most of the cookies we use are called session cookies. They are automatically deleted after your visit. Other cookies remain in your device’s memory until you delete them. These cookies make it possible to recognize your browser when you next visit the site. You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when closing your browser. Disabling cookies may limit the functionality of this website. The analysis of your surfing behavior is anonymous. For example, we will not be able to identify you from this data. You can object to this analysis or prevent it by not using certain tools. Detailed information can be found in this privacy policy.Contact form
Should you send us questions via the contact form, AccessiblePDF Services will collect the data entered on the form, including the contact details you provide, to answer your question and any follow-up questions. We do not share this information without your permission. We will, therefore, process any data you enter onto the contact form only with your consent. You may revoke your consent at any time. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed. We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage is no longer needed, like after your request is fulfilled. Any mandatory statutory provisions, especially those regarding mandatory data retention periods, remain unaffected by this provision.Data breach
In the event we become aware that the security of the Website and Services has been compromised or Users’ Personal Information has been disclosed to unrelated third parties as a result of external activity, including, but not limited to, security attacks or fraud, we reserve the right to take reasonably appropriate measures, including, but not limited to, investigation and reporting, as well as notification to and cooperation with law enforcement authorities. In the event of a data breach, we will make reasonable efforts to notify affected individuals if we believe that there is a reasonable risk of harm to the User as a result of the breach or if notice is otherwise required by law. When we do, we will send you an email.Changes and amendments
We reserve the right to modify this Policy or its terms related to the Website and Services at any time at our discretion. When we do, we will revise the updated date at the bottom of this page. We may also provide notice to you in other ways at our discretion, such as through the contact information you have provided.An updated version of this Policy will be effective immediately upon the posting of the revised Policy unless otherwise specified. Your continued use of the Website and Services after the effective date of the revised Policy (or such other act specified at that time) will constitute your consent to those changes. However, we will not, without your consent, use your Personal Information in a manner materially different than what was stated at the time your Personal Information was collected.Acceptance of this policy
You acknowledge that you have read this Policy and agree to all its terms and conditions. By accessing and using the Website and Services and submitting your information you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to access or use the Website and Services. This policy has been created with the help of https://www.websitepolicies.com/privacy-policy-generatorContacting us
If you have any questions, concerns, or complaints regarding this Policy, the information we hold about you, or if you wish to exercise your rights, we encourage you to contact us using the details below:https://www.accessiblepdfservice.com
info@accessiblepdfservice.comWe will attempt to resolve complaints and disputes and make every reasonable effort to honor your wish to exercise your rights as quickly as possible and in any event, within the timescales provided by applicable data protection laws.This document was last updated on March 8, 2024

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Legal Disclosure

Responsible for content:
Accessible PDF Service
74653 Ingelfingen
GermanyTax-ID 76400 00233
VAT ID DE336418815
Contact:
info@accessiblepdfservice.comThis Legal Notice complies with
the German laws under §5 TMG and §55 RStV.

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Terms and Conditions

Accessible PDF Service Business Terms and Conditions
The general terms and conditions for cooperation and trade with Accessible PDF Service and use of its services are described below.1. General
1.1. These General Business Terms and Conditions (the “Terms and Conditions”) are a legal agreement between Accessible PDF Service (the “business”) which governs the relationship of the business with you (the “Customer”) in respect of use of any professional services that either (i) the Customer has agreed to receive in an order form, statement of work, end user license agreement or other agreement with the business (each a “Basic Agreement”), or (ii) as otherwise provided by the business to the Customer (collectively the “Services”), and these Terms and Conditions may be incorporated by reference into other agreements between the parties hereto. In the event of a discrepancy or inconsistency between the Terms and Conditions and any other agreement between the parties, these Terms and Conditions shall prevail, unless otherwise expressly stated. 1.2 Changes and additions. Amendments to and additions to the Basic Agreement are only valid if the parties have agreed to them in writing.
1.2. E-mail is considered a written medium, which applies everywhere in these Terms and Conditions where writing is mentioned.2. Services
2.1. Obligations of the business. The business will provide the Services in accordance with any order form, statement of work or other agreement between the parties for the Services, or the functions of any website accessed by the Customer whereby the Services are provided, as applicable.
2.2. Customer‘s obligations. The Customer must provide all necessary and relevant material for the business performance of the Services and provide the business with all the information necessary for the Services. The business shall bear no liability or responsibility relating an inability to provide Services due to a lack of material required to be provided by the Customer.
2.3. Standards. It is the business‘s responsibility that the Services meet the standards for document accessibility.3. Price and Payment
3.1. Price. The business will submit a written offer to the Customer for all orders for Services. All prices are exclusive of applicable taxes.
3.2. Urgent supplement. For Services tasks that must be carried out with less than 24 hours‘ notice, or tasks where the Customer wants the business to reprioritize other Customer tasks, an urgency fee of +100% is added. Rush surcharges will appear in any price estimate/offer and any Basic Accessible PDF Service.
Agreement.
3.3. Payment. The Customer must pay all invoices for services beforehand. The price is provided in the quote.4. Late Payment
4.1. If the Customer does not pay the quoted amount the project will be automatically terminated.5. Offers, orders and order confirmations
5.1. Offer. The business‘s offer to provide Services is valid for 10 days from the date the offer is dated, unless otherwise stated in the offer. Acceptance of offers received by the business after the expiry of the acceptance period is not binding on the business, unless the business informs the Customer otherwise.
5.2. Orders, the Customer must send orders for Services to the business in writing.
5.3. Order confirmations. The business aims to send confirmation or rejection of an order for Services on receipt of the order. The business aims to provide confirmations and refusals of Services to the Customer in writing no later than 2 business days. All orders must be in writing to bind the business.
5.4. Change of orders. The Customer cannot change a placed order for Services without the business‘s written acceptance.6. Delivery
6.1. Delivery time. The business will deliver Services no later than the time stated in the business‘s order confirmation. The business has the right to complete delivery before the agreed delivery time unless the parties have agreed otherwise.
6.2. Examination. The Customer must inspect all Services upon delivery. The Customer will be deemed to have accepted the Services as delivered unless it notifies the Business in writing within 2 business days of delivery. If the business is not notified of any an error or defect that the Customer has discovered or should have discovered in writing within 2 business days of delivery of the Services it cannot be relied upon as a reason for the Services not being accepted by the Customer later.7. Delayed Delivery
7.1. Announcement. If the business expects a delay in the delivery of Services, the business will inform the Customer of this and at the same time provide the reason for the delay and the new expected delivery time. Repeal. If the business fails to deliver Services no later than 2 days after the agreed delivery time for reasons for which the Customer is not responsible, the Customer may cancel the order or orders affected by the delay without notice by written notification to the business. The Customer has no other rights in the event of late delivery.8. Responsibility
8.1. Liability and limitation of liability. Each party is responsible for its own actions and omissions according to applicable law with the limitations that follow from the Basic Agreement. Additionally:
8.1.1. THE SERVICES ARE PROVIDED ON AN “AS IS” BASIS, WITHOUT WARRANTIES, CONDITIONS OR REPRESENTATIONS OF ANY KIND. THE BUSINESS HEREBY WAIVES ANY AND ALL WARRANTIES WHETHER EXPRESS OR IMPLIED TO CUSTOMER OR ANY THIRD PARTY, CONCERNING THE SERVICES PROVIDED HEREUNDER AND UNDER ANY BASIC AGREEMENT, INCLUDING BUT NOT LIMITED TO, ANY WARRANTIES OF NON- INFRINGEMENT, MERCHANTABILITY, QUALITY OR FITNESS FOR ANY PARTICULAR PURPOSE.
8.1.2. IN NO EVENT WILL BUSSINESS’S LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT EXCEED THE AGGREGATE AMOUNTS PAID OR PAYABLE TO Business PURSUANT TO THE BASIC AGREEMENT.
8.1.3. The business cannot be held responsible for the content of the delivered Services. Once the Customer has approved the content for publication or other inclusion in the Services, the business is not responsible for errors, defects and any unforeseen consequences of the use of the content or the Services. Responsibility for the further use of the content and Services incorporating such content rests solely with the Customer.
8.1.4. If a situation giving rise to liability can be attributed to defective Services from a third party, the Customer cannot obtain compensation from the business.
8.1.5. The Business cannot be held responsible for storing source files, links and other products after the Services have been delivered, unless otherwise specifically agreed.
8.2. Force majeure. Regardless of any contrary terms in the Basic Agreement, the business is not liable to the Customer for non- fulfillment of obligations attributable to force majeure. The freedom from liability remains as long as the force majeure persists. Circumstances that are beyond the Business‘s control and which the Business should not reasonably have foreseen when concluding the Basic Agreement are considered force majeure. Examples of force majeure include but are not limited to unusual natural conditions, war, terror, fire, flood, vandalism, strike, lockout, power failure, illness, epidemic, pandemic, acts of God, failing services, failing infrastructure, and failure of deliveries from third parties (including telecommunications and network suppliers).9. Intellectual property rights
9.1. Ownership. The Business retains all rights, title and interest in and to the intellectual property rights in all Services and deliverables arising in connection with the Business‘s performance of Services, including patents, designs, trademarks, industrial designs, trade secrets and copyrights, and all other intellectual property rights, whether registered or unregistered in all jurisdictions in any part of the world.
9.2. License. The Business grants the Customer a non-exclusive, limited, revocable, royalty-free license during the term of the Basic Agreement to exploit all intellectual property rights that arise in connection with the Business‘s performance of Services for the purpose of compliance with these Terms and Conditions and the relevant Basic Agreement.
9.3. Violation. The Business is not responsible for the infringement of third-party intellectual property rights by the Services provided, unless the infringement is intentional on the part of the Business and directly caused by the Business. Should the Business be faced with a claim that the provided Services infringe the intellectual property rights of third parties, the Customer hereby indemnifies and holds harmless the Business, unless such claimed intellectual property infringement is intentionally and directly caused by the Business.10. Confidentiality
10.1. Confidential Information. In these Terms and Conditions, “Confidential Information” means all information and material disclosed or made available to by one party (the “Disclosing Party” to the other party (the “Receiving Party”) that is marked as confidential, provided under circumstances reasonably indicating it is confidential, or is otherwise identified as confidential at the time of disclosure. Confidential Information does not include information that: (a) is already known to the Receiving Party without restriction on use or disclosure prior to receipt of such information from the Disclosing Party; (b) is or becomes generally known by the public other than by breach of this Agreement by, or other wrongful act of, the Receiving Party; (c) is developed by the Receiving Party independently of, and without reference to, any Confidential Information of the Disclosing Party, as demonstrated by written or other documentary records; or (d) is received by the Receiving Party from a third party who is not under any obligation to the Disclosing Party to maintain the confidentiality of such information. 10.2. Obligations. The Receiving Party agrees (a) not to use, or permit the use of, the Disclosing Party’s Confidential Information other than as strictly necessary to exercise its rights and perform its obligations under the Basic Agreement; (b) to maintain the Disclosing Party’s Confidential Information in strict confidence and safeguard it to the same degree of care as it does its own Confidential Information, but in any event, no less than a reasonable degree of care; and (c) not disclose the Disclosing Party’s Confidential Information without the Disclosing Party’s prior written consent, except to employees, contractors or other representatives (collectively “Representatives”) who have a “need to know” for the purposes of performing the Receiving Party’s obligations or exercising its rights under the Basic Agreement or these Terms and Conditions, as long as such Representatives have been apprised of this restriction, are bound by written non- disclosure agreements at least as restrictive as those set out in this Section. The Receiving Party is responsible for ensuring its Representatives are in compliance with this Section and shall be liable for any breach of this Section by its Representatives.
10.3. Return of Confidential Information. Upon expiration or termination of the Basic Agreement, each party shall: (i) return to the other party all documents and tangible materials (and any copies) containing, reflecting, incorporating or based on the other party’s Confidential Information; and (iii) certify in writing to the other party that it has complied with the requirements of this Section.
10.4. Duration. The rights and obligations of the parties under this Section 10 will survive expiration or termination of these Terms and Conditions and of the Basic Agreement, regardless of the reason for the termination.11. Protection of personal data
11.1. The Business shall handle personal information in material compliance with applicable regulations and shall utilize personal information in accordance with the privacy policy available at https://www.accessiblepdfservice.com, which is subject to amendment by the business from time to time.

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